Websites, apps and custom software — built to drive real growth.

Someone who answers when the site goes down at 9pm.

Website Support & Maintenance Plans

Software is not furniture. Dependencies get security patches, browsers change, payment gateways update their APIs, and certificates expire — usually at an inconvenient moment. A maintenance plan is the difference between finding out from us and finding out from a customer. It also covers the small changes every business needs: a price update, a new team member, a seasonal banner.

Ideal forRevenue-critical sites & apps
Typical timelineOngoing
You receiveMonitoring · Patch cycle · Backups · Monthly change hours
Scope

Both halves in writing, because an unstated exclusion is where projects go wrong.

Included

  • Uptime monitoring with alerting
  • Dependency and security updates
  • Automated backups with tested restores
  • A monthly bucket of hours for changes
  • Priority response on agreed SLAs

Not included

  • Building major new features — those are quoted as projects
  • Third-party service costs, such as hosting and gateway fees
  • Rescuing a codebase we have not audited; that starts with a paid audit

Anything here can still be quoted — it simply isn’t assumed in the base price.

Right fit?

  • Businesses whose site or app is genuinely load-bearing for revenue
  • Companies whose original developer has become unreachable
  • Teams with no technical person in-house to call at 9pm

None of these sound like you? Say so on a call — if it isn’t a fit we’ll tell you, and point you at whatever is.

How it runs

Each stage ends in something you can open. Only the depth changes for support & maintenance.

  1. 01Discover Scope note + rough budget band
  2. 02Plan Written scope + fixed quote
  3. 03Design Clickable prototype
  4. 04Build Weekly staging builds
  5. 05Launch Live site + handover doc
  6. 06Grow Support plan + monthly report
Proof

Real projects, not mockups.

Local Services2025

AC Repair GuruAppliance repair across Goa.

AC Repair Guru

Local service business site for AC, refrigerator and washing-machine repair in Goa — engineered for local search and one-tap booking.

ReactTailwindFramer MotionFirebase
Read the case study Live site
Website2025

Markus ProductionsCity beautification & sculptures.

Markus Productions

Portfolio site for a Noida manufacturer of decorative poles, lighting, electro-mechanical sculptures and sports sculptures — built to win public-sector tenders.

ReactViteFramer MotionFirebase
Read the case study Live site
FAQs

The ones that actually come up on first calls about this service.

Usually, yes. It starts with a paid audit so we know what we are taking responsibility for — we cannot promise uptime on code we have never read. The audit tells you honestly whether the existing build is maintainable or whether you would spend less rebuilding it, and you are free to take that report elsewhere.

Content edits, price and image updates, new team members, adding a page, small layout adjustments, and fixing anything that breaks. Unused hours do not roll over, because the plan is priced as availability rather than a block of hours. Larger pieces of work are quoted separately so you always know before, not after.

Site-down issues are treated as urgent and handled outside office hours, which is the main reason to hold a plan at all. Non-urgent requests are handled within the working day. We monitor uptime automatically, so for outages we are usually aware and already working on it before you have noticed.

Ready to talk about support & maintenance?

Tell us what you're trying to achieve. You'll get an honest view on scope and budget, and a fixed written quote if it's a fit — typically within 24 hours.

  • Free consultation
  • No obligation
  • Reply within 24 hours

Why Devlato?

We don’t just write code. We build your competitive advantage.

  • Trusted PartnerTransparent communication and honest delivery.
  • Quality AssuredHigh standards in every line of code.
  • Results DrivenWe focus on outcomes that matter.
  • Long Term RelationshipWe grow with you, not just for you.
  • Secure & ReliableYour data is safe. Always.
  • Support That CaresWe’re here whenever you need us.